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William Paterson University

Location: WayneNJ 07470 Document ID: AC250-4KDD Posted on: 2018-06-2506/25/2018 Job Type: Regular

Job Schedule:Full-time
Minimum Education: Bachelors2018-07-25
 

Information Specialist

Invitation to Apply:

William Paterson University invites applications for the positon of Information Specialist.

Under the direction of the Director of Financial Aid, the Information Specialist ensures and maximizes effectiveness when developing (system) business processes and reports that meet the needs of the office while supporting federal, state and/or institutional regulations and compliance.

William Paterson University is the third most diverse public university in New Jersey. As a longstanding member of the Hispanic Association of Colleges and Universities (HACU), we have been designated by the US Department of Education as a Hispanic-Serving Institution. The University offers more than 250 undergraduate and graduate academic programs that range from liberal arts and sciences to pre-professional and professional programs; it enrolls nearly 11,000 students from across the country and from over 40 nations. The University is situated on a beautiful, 370-acre suburban campus in Wayne, New Jersey, just twenty miles west of New York City.

 

 

  • Plans and develops projects/reports to achieve optimum production and customer service to the University community and participates in the design of the offices strategic planning and assessment.

 

  • Analyzes business process requirements and writes and implements specifications for the maintenance, enhancement, and automation of the Financial Aid Module (FAM) information systems; responsible for creating and following up with Ellucian Requests for Product Enhancement (RPE); and, responsible for analyzing and implementing Ellucian Time of Solution (TOS) upgrade modifications (also known as patches or fixes) from a functional standpoint.

 

  • Sets up system program parameters, performs testing and works with Information Systems staff to move jobs into production; insures the integrity of data in reports and batch updating functions, as well as monitor production activity; sets up and maintain systems production schedule.

 

  • Using appropriate computer software tools, analyzes, modifies and executes computer programs that produce reports to fulfill federal (e.g., FISAP), state and institutional compliance and reporting requirements (including the completion of surveys) and administrative support to the department.

 

  • Manages and coordinates U.S. Department of Education (U.S.D.E.) Electronic Data Exchange processes. This includes installing U.S.D.E. software and upgrades, troubleshooting software problems, and investigating new system solutions.

 

  • Trains staff, creates and updates training documentation in the use of various Financial Aid Office software applications, e.g., EDE, COD, NSLDS, E-Administrator, NJ Quick Calc, Loan Tools; keep staff updated with system updates, e.g., Ellucian upgrades.

 

  • Manages one or more federal, state and institutional financial aid programs. This includes ensuring compliance, developing and maintaining written procedures in the administration of the program, setting and following an annual schedule of activities and deadlines required to administer the program, monitoring and overseeing program budget, and reconciling student aid and scholarship fund accounts.

 

  • Performs student aid need analysis, verification of financial data and other criteria to confirm student aid eligibility, federal, state and institutional financial aid award packaging, and processes and originates educational loans for students and parents, and other procedures necessary to deliver financial aid to students.

 

  • Counsels and advises students on the student aid application process, requirements for eligibility, need analysis, process for change in financial circumstances, rights and responsibilities regarding student aid, academic progress requirements and procedures for appealing, and other information related to student scholarships, grants, work and loans.
  • Assists with the offices outreach presentations (e.g., Orientation, Open House).

 

 

 

  • Bachelors degree in Business Information Systems or related field is required. Masters degree preferred.

 

  • Five (5) years of experience in the administration of financial aid programs and systems operational support in a similar setting.

 

  • Ellucian Banner and Education Loan Management Resources (ELM) experience is desired.

 

  • Must possess a sound understanding of data processing systems, programming, and operational procedures as well as a complete and thorough understanding of financial aid delivery and financial aid programs.

 

  • Must have appropriate technical skills to work with report generators as well as spreadsheets, word processing, databases, MS-Windows, and other PC-based office productivity tools. Qualified candidates must be proficient with writing sql, and possess knowledge of SAS.

 

  • Strong administrative and leadership abilities as a professional staff member are required.

 

  • Excellent written and oral communication and organizational skills, attention to detail, be a self-starter, require minimal supervision; have a positive and strong commitment to higher education.

 

  • Excellent analytical skills sufficient to analyze and interpret both data and written materials and make accurate and consistent interpretations.

 

  • Experience organizing and coordinating complex activities; analyzing: information, problems, or procedures to define objectives; identify alternatives or courses of action; make written or verbal proposals and implement procedural changes.

 

  • Excellent organizational and time management skills and experience setting and maintaining schedules and priorities effectively and as well as adhering to deadlines. Excellent communication and interpersonal skills including negotiation and conflict resolution skills.

 

Please click to Apply for the position.

 

Interested candidates will be prompted to:

Complete an application

Submit a cover letter and resume

Provide names/contacts of three professional references.

 

Submission of all documents listed above is required for consideration.

 

If you have any general questions related to this search please email talent@wpunj.edu.

 

 

 

 


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PI103045940