Job Summary:

Responsible for providing friendly and excellent service to all guests. Responsible for assisting with customer needs on the casino floor including but not limited to paying out jackpots, giving change, and cashing tickets.

Requirements

Qualifications:

Possess excellent guest service and communication skills. Minimum of six months previous slot experience. Be at least twenty-one years of age, with high school diploma or equivalent.

Essential Job Functions:

• Greet and welcome all guests in a pleasant and professional manner.
• Constantly look for service opportunities.
• Keep assigned areas cleaned.
• Respond to and resolve guest complaints when able.
• Answer guest questions and be knowledgeable about property events and attractions.
• Promote and enroll guests in CFC rewards programs.
• Protect the integrity of the company by identifying and properly serving guests in accordance with all governing regulations, including
• Ability to handle numerous monetary transactions with accuracy.
• Must provide fast, friendly and courteous guest service.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.