As Financial Aid Counselor, supports the mission of the Enrollment Management area and the financial aid office by ensuring the delivery of financial assistance for up to 2,500 admitted undergraduate students per academic year. Performs daily operations for processing financial assistance and special programs as assigned by the supervisor. Makes financial assistance awards, decisions concerning student eligibility for assistance and other administrative services issues. Provides high quality administrative services counseling and performs public speaking and outreach functions on a regular basis.Serves as one of the University's essential personnel in emergency or critical situations as deemed necessary by the supervisor

Type of Recruitment

Knowledge, skills and abilities
Strong commitment to service orientation. Excellent organizational and time management skills. Demonstrated ability to coordinate multiple projects. Demonstrated ability to solve problems in a service environment and excellent interpersonal skills. Excellent oral and written communication skills. Demonstrated ability to make decisions. Excellent research and problem-solving skills. Ability to mainatain positive client service in a high-volume, intense public environment. Demonstrated ability to analyze and to interpret complex program regulations and to articulate them to constituencies. Demonstrated ability to work as a team member in a complex processing and intensive public contact environment. Demonstrated facility with Wordperfect 5.1 (or later version), MS Word, MS Office Suite, Excel and other spreadsheet software. Demonstrated public speaking skills.

Special licenses, registration or certification
None

Education or training
None

Level and type of experience
Demonstrated public speaking experience as well as training experience.

Preferred knowledge, skills, abilities, education, experience, licensure, certification
Bachelor's or Master's degree is desirable. Some knowledge of financial aid and administrative service programs. Considerable experience in the Financial Aid profession or related field. Demonstrated ability to make decisions concerning financial aid awards.

Conditions of Employment
None

Annual Salary/Hourly Rate
Salary commensurate with education and experience


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