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MIT

Location: CambridgeMA 02139 Document ID: AB235-1NQU Posted on: 2017-11-1311/13/2017 Job Type: Full-time

Job Schedule:Full-time
2017-12-13
 

Member Relations Representative (Teller) - Float



TELLER - MEMBER RELATIONS REPRESENTATIVE (FLOAT), MIT Federal Credit Union (MITFCU), to be responsible for delivering outstanding member service and performing teller functions in a timely and accurate manner. Member relations representatives are expected to be informative and responsive to members' requests while cross-selling products and services that enhance their financial relationship to the Credit Union. Responsibilities will include the input of member (customer) transactions via computer terminal to the online core system, actively listening to members and other staff to identify issues and needs and propose solutions, providing information on Credit Union products and services to current and potential members, answering telephone inquiries from members, researching account information to resolve member inquiries, providing coverage to other member service branches/departments as necessary, participating in annual student drives and mini-membership drives, and implementing and complying with all policies and procedures of MIT and the MIT Federal Credit Union.

Job Requirements

REQUIRED: a high school diploma or equivalent certificate of education, a minimum of six months' cash handling/balancing experience, strong communication and interpersonal skills, detail orientation, strong analytical skills, accurate typing skills and mathematical ability, solid working knowledge of PCs and familiarity with Microsoft software, and member/customer service experience. Credit union, banking, or other financial industry experience strongly preferred. Job #14868-3


Will work at all three Credit Union branches - Lincoln Laboratory in Lexington, 700 Technology Square in Cambridge, and at the MIT Student Center in Cambridge.

U.S. citizenship is required.


6/15/17

MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.


To apply please click here!