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Coppin State University

 Location: Baltimore, MD 21216 Document ID: AB106-7G3F Posted on: 2017-03-2203/22/2017 Job Type: Regular

Job Schedule:Full-time
Minimum Salary: $95000
Minimum Education: Bachelors2017-04-21
 

Director of Financial Aid

SPECIAL INSTRUCTIONS:

Primary consideration will be given to those candidates who apply by March 31, 2017.

JOB SUMMARY:

The Director of Financial Aid will provide administrative leadership and management for the Office of Financial Aid including all financial aid programs and services. This director will possess a working knowledge of all federal, state and institutional regulations; ensure effective efficient processing of financial aid applications and the disbursement of funds, and ensure compliance in all areas. This position will report directly to the Vice President of Enrollment Management and Student Affairs and work with other senior leaders in these areas. 

PRINCIPAL RESPONSIBILITIES: 

  • Direct the planning and organization of the Office of Financial Aid.
  • Provide supervision and direction for the administration of all university financial aid policies, office procedures, and funding programs.
  • Monitor and assure compliance with all institutional, federal, and state regulations related to financial aid.
  • Prepare and complete required reports and applications for federal, state, and local funds and grants.
  • Responsible for the analysis, interpretation and management of all governmental regulatory and institutional policy mandates.
  • Responsible for the design and delivery of new initiatives to improve and streamline the financial aid process.
  • Conduct regular assessments to measure student satisfaction and response for student financial aid services.
  • Serve as a senior leader in the Enrollment Management and Student Affairs division and provide relevant information and data for strategic planning activities to shape an enrollment program that meets the university’s strategic enrollment goals.
  • Oversee the electronic transfer of information via the U.S. Department of Education applications to include the National Student Loan Data System (NSLDS), the Common Origination and Disbursement (COD), and the Central Processing System (CPS) and state agencies.
  • Develop and lead financial aid presentations and participate in outreach activities such as New Student Orientation, financial aid workshops, student outreach programs, and other events in support of student enrollment.
  • Oversee Title IV refund and repayment processes, including U.S. Department of Education and NSLDS notifications.
  • Act as a liaison between the university and students, parent, faculty, and community to disseminate information, build and strengthen relationships, and encourage enrollment.
  • Serve as the primary point of contact for financial aid audits and program reviews.
  • Ensure that financial aid information is easily accessible in a variety of formats and presentations.
  • Manage the hiring and training of support staff.
  • Ensure security, confidentiality, and retention of financial aid records, promissory notes, and other required documents related to financial aid activities.
  • Prepare and maintain an operating budget for the Office of Financial Aid with strict controls to remain within the allocated budget funding.
  • Perform other duties as assigned by the Vice President of Enrollment Management and Student Affairs.

EDUCATION: 

  • Bachelor’s degree in Business, Finance, Higher Ed Administration or Public Administration or a closely related field required.
  • Master’s degree highly preferred.

EXPERIENCE:

  • Minimum of 5 years of progressively responsible experience in high volume, collegiate financial aid offices.
  • Minimum of 3 years of supervisory experience.
  • Minimum of 3 years experience with data and technology relevant to the financial aid processes in collegiate environments.

SKILLS, KNOWLEDGE AND ABILITIES: 

  • Comprehensive knowledge of federal and state financial aid programs, especially the Title IV program.
  • Demonstrated leadership and supervisory experience.
  • Proficiency with technology and experience with PeopleSoft’s financial aid module.
  • Ability to perform statistical analysis and prepare reports.
  • Possess strategic and analytical thinking skills with an ability to solve problems and make decisions.
  • Ability to network and interact, as well as support effective partnerships with key groups and individuals.
  • Ability to prioritize ongoing and new projects, as well as conduct research and gather information.
  • Possess strong oral and written communication skills, presentation, interpersonal and, organizational skills.
  • Possess excellent customer service skills and have experience working with a socioeconomically diverse student population.
  • Ability to respond to issues with an appropriate sense of urgency.
  • Ability to manage confidential information.

CONDITIONS OF EMPLOYMENT:

  • Must be available to work evenings and weekends and to travel, as needed.

HOW TO APPLY:

https://employment.coppin.edu/postings/1550

 

Coppin State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, genetic information, marital status, pregnancy, age, disability status or veteran status.