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University of Wisconsin - Madison

Location: MadisonWI 53705 Document ID: AB034-47YE Posted on: 2017-04-0504/05/2017 Job Type: Regular

Job Schedule:Full-time
2017-05-05
 

OFFICE ASSOCIATE


Position Vacancy ID:

100142

Employment Class:

University Staff-Ongoing

Working Title:

OFFICE ASSOCIATE

Official Title:

OFFICE ASSOCIATE(16000)

Hiring Department:

A718320-FACILITIES PLNG AND MGMT/TRANS SERV/PARK STRCT

FTE:

50%

Term:

This is an Ongoing appointment

Advertised Salary:

Minimum $14

Job Summary:

Under general supervision, this position is responsible for the operation of parking booths throughout campus; leading and assisting students and limited term employees; and cash control and audit duties. To meet these responsibilities, the incumbent must have the ability to operate a computerized cash register, understand cash handling, cash audit procedures and campus parking policies. This position is also responsible for and will be cross-trained to perform float duties in all cashier-operated lots on campus.

Good public relations skills are imperative due to the volume and flow of customers. The ability to maintain positive customer relations in difficult situations is essential. This position is responsible for establishing and maintaining a high level of customer service to the general public helping to resolve complaints, and work with other operation units within the department to solve parking problems on campus. This position functions closely with other staff to work as a team.

The University of Wisconsin Transportation Services is committed to the highest standard of customer service principles, for its customers, fellow staff members, students, and visitors. Staff will serve as role models by practicing exemplary behavior when working with customers and fellow staff members.

Requirements:

Must possess a valid Wisconsin driver's license, have a motor vehicle record that meets UW Risk Management standards, and maintain ability to drive State of Wisconsin owned vehicles.

Employment requires a criminal background check.

Schedule Comment:

This is a part-time position working weekends only. 9:00 pm to 7:00 am, Saturday and Sunday.

Contact:

Dawn Bierman
dawn.bierman@.wisc.edu
608-265-4057
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Instructions to Applicants:

Starting pay is based on experience and qualifications, with a minimum starting rate of $14.00 an hour.

Applicants will be asked to upload a resume and cover letter.

Your cover letter should address your qualifications as they pertain to this position including your work experience in the following, if applicable:
1. Oral communication and interpersonal skills.
2. Cash and credit card transactions.
3. Computerized systems and other office equipment.

Additional Link:
Full Position Details

NOTE: A Probationary Period will be Required

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: 25 Jan 2017 Central Standard Time
Applications Close: 5 Apr 2017 11:55 PM Central Daylight Time


To apply please click here!